Welcome to StellarisGro. These Terms of Service govern your access to and use of www.stellarisgro.com, including browsing our website, creating an account, placing orders, purchasing products, and using related services.

StellarisGro is operated by JUN XING LONG TRADING CO., LIMITED, a company registered in Hong Kong. By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from us.

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1. Company Information

Company Name:
JUN XING LONG TRADING CO., LIMITED

Brand Name:
StellarisGro

Registered Address:
RM H 11,1/F,KAISER ESTATE PHASE 2,
NO.51 MAN YUE ST,
HUNG HOM, HONG KONG

Customer Support Email:
[email protected]

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2. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You must not:

• Use this website for fraudulent, illegal, or unauthorized activities;
• Attempt to gain unauthorized access to website systems or customer accounts;
• Upload malicious software, viruses, or harmful content;
• Interfere with website operation, security, or performance;
• Copy, reproduce, or exploit website content without permission.

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3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, slight differences may occur due to photography conditions, screen settings, manual measurements, manufacturing batches, or product updates.

Customers should carefully review product information, size guides, and available details before placing an order.

StellarisGro reserves the right to correct errors, update information, or modify product details when necessary.

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4. Orders

When placing an order, you confirm that all information provided is accurate, complete, and current, including your name, shipping address, email address, phone number, and payment information.

After submitting an order, you will receive an order confirmation. This confirmation indicates that we have received your order request but does not guarantee final acceptance.

We reserve the right to accept, reject, cancel, or limit orders where permitted by law, including situations involving:

• Incorrect pricing information;
• Payment issues;
• Suspected fraudulent activity;
• Product availability problems;
• Incorrect customer information.

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5. Pricing and Payment

All prices displayed on StellarisGro are shown in the currency available on our website.

Prices, discounts, promotions, and product availability may change without prior notice.

Payment must be completed before an order can be processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

If a payment error, pricing error, or security concern occurs, we may contact you for verification or cancel the affected order where permitted by applicable law.

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6. Shipping and Delivery

StellarisGro provides free shipping for orders placed through our website.

Orders are generally processed after payment confirmation.

Estimated delivery time:

10–15 business days after shipment.

Delivery times are estimates only and may vary due to destination location, customs procedures, holidays, weather conditions, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

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7. Returns, Exchanges and Refunds

Returns, exchanges, refunds, and cancellations are handled according to our Return, Exchange & Refund Policy.

Customers should review the applicable policy before placing an order.

Nothing in these Terms limits any mandatory consumer rights provided under applicable laws.

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8. Account Registration

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information.

You agree to provide accurate information and notify us if your account information changes.

You are responsible for all activities conducted through your account.

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9. Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, designs, and other materials, is owned by or licensed to StellarisGro and protected by applicable intellectual property laws.

You may not copy, distribute, modify, reproduce, sell, or commercially use website content without prior written permission.

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10. Privacy

Your use of our website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, protect, and process personal information.

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11. Disclaimer

To the maximum extent permitted by applicable law, StellarisGro provides this website and its services on an "as available" basis.

We do not guarantee that the website will always operate without interruption, errors, or security risks.

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12. Limitation of Liability

To the fullest extent permitted by law, JUN XING LONG TRADING CO., LIMITED shall not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

This limitation does not exclude any liability that cannot legally be excluded.

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13. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are published means that you accept the updated Terms.

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14. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of the Hong Kong Special Administrative Region.

Any dispute arising from these Terms or your use of StellarisGro shall be subject to the applicable jurisdiction of Hong Kong.

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15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

StellarisGro

Operated by:
JUN XING LONG TRADING CO., LIMITED

Registered Address:
RM H 11,1/F,KAISER ESTATE PHASE 2,
NO.51 MAN YUE ST,
HUNG HOM, HONG KONG

Email:
[email protected]